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Title
Text copied to clipboard!Residential Manager
Description
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We are looking for a dedicated and experienced Residential Manager to oversee the daily operations of our residential properties. The ideal candidate will be responsible for ensuring the smooth running of all property management activities, including tenant relations, maintenance, and financial management. You will be the primary point of contact for tenants, addressing their needs and concerns promptly and professionally. Your role will also involve coordinating with maintenance staff and contractors to ensure that all properties are well-maintained and meet safety standards. Additionally, you will be responsible for budgeting, financial reporting, and ensuring that all properties comply with local regulations and laws. The successful candidate will have excellent organizational and communication skills, a strong understanding of property management principles, and the ability to handle multiple tasks simultaneously. You will also be expected to develop and implement policies and procedures to improve operational efficiency and tenant satisfaction. This role requires a proactive approach, attention to detail, and the ability to work independently as well as part of a team. If you are passionate about property management and have a proven track record in a similar role, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Oversee daily operations of residential properties.
- Manage tenant relations and address concerns promptly.
- Coordinate maintenance and repairs with staff and contractors.
- Ensure properties meet safety and compliance standards.
- Prepare and manage budgets and financial reports.
- Develop and implement property management policies.
- Conduct regular property inspections.
- Handle tenant move-ins and move-outs.
- Ensure timely rent collection and manage delinquencies.
- Maintain accurate records of property activities.
- Negotiate and manage vendor contracts.
- Respond to emergency situations as needed.
- Ensure compliance with local regulations and laws.
- Provide excellent customer service to tenants.
- Monitor market trends and adjust rental rates accordingly.
- Assist in marketing and leasing efforts.
- Train and supervise property management staff.
- Resolve conflicts and disputes effectively.
- Implement cost-saving measures without compromising quality.
- Prepare and present reports to senior management.
Requirements
Text copied to clipboard!- Bachelor's degree in Property Management, Business Administration, or related field.
- Minimum of 3-5 years of experience in property management.
- Strong understanding of property management principles and practices.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal skills.
- Proficiency in property management software.
- Ability to handle multiple tasks simultaneously.
- Strong problem-solving skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Knowledge of local property laws and regulations.
- Experience in budgeting and financial reporting.
- Ability to develop and implement policies and procedures.
- Strong customer service skills.
- Ability to handle emergency situations calmly and effectively.
- Experience in tenant relations and conflict resolution.
- Proactive and self-motivated.
- Ability to negotiate and manage vendor contracts.
- Strong leadership and supervisory skills.
- Willingness to work flexible hours, including evenings and weekends.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in property management?
- How do you handle tenant complaints and concerns?
- What strategies do you use to ensure timely rent collection?
- How do you prioritize maintenance and repair requests?
- Can you provide an example of a conflict you resolved between tenants?
- How do you ensure compliance with local property laws and regulations?
- What experience do you have with budgeting and financial reporting?
- How do you stay organized and manage multiple tasks simultaneously?
- Can you describe a time when you implemented a cost-saving measure?
- How do you handle emergency situations at a property?
- What property management software are you proficient in?
- How do you ensure properties are well-maintained and meet safety standards?
- Can you describe your experience in supervising and training staff?
- How do you handle tenant move-ins and move-outs?
- What steps do you take to market and lease properties?
- How do you monitor market trends and adjust rental rates?
- Can you provide an example of a policy or procedure you developed?
- How do you ensure excellent customer service to tenants?
- What is your approach to negotiating and managing vendor contracts?
- How do you handle working flexible hours, including evenings and weekends?
